Help
Shipping
Printed in 2–4 business days, tracked to your door, and put right if the carrier gets it wrong.
Effective and last updated
01Production time
Orders are printed in 2–4 business days (Monday to Friday, excluding US public holidays) from the moment your artwork is received and approved. If you checked out without attaching a file, the clock starts when we have it.
Need it by a date? Tell us before you order and we will say honestly whether we can make it.
02Where we ship and what it costs
We ship within the United States. The delivery options available for your address, their prices and the carrier’s estimated transit times are shown at checkout before you pay. If local pickup is offered for your order, it appears there too.
03Tracking
When your order leaves the shop you will receive an email with the carrier and a tracking link.
04If we cannot ship on time
If we cannot ship within the time stated, we will contact you before that time with a revised date and give you the choice to wait or to cancel for a full, prompt refund. We follow the US Federal Trade Commission’s Mail, Internet or Telephone Order Merchandise Rule.
05Delivery address
Please check your address at checkout. If you spot a mistake, email us straight away — we can correct it until the parcel is handed to the carrier. Parcels returned to us because of an incorrect address can be re-sent at the cost of the new shipping.
06Lost or damaged parcels
If your order arrives damaged, or has not arrived within 7 days of its estimated delivery date, email info@blueprintdtla.com within 14 days of delivery (or of that estimated date) with your order number and, for damage, a photo of the parcel and prints. We will reprint and re-ship, or refund you — see Returns & reprints.
07Taxes
Sales tax is calculated at checkout based on the delivery address, as required by law.